|How do I return an item for refund / recalibration / exchange?
|All returns for calibration or credit must be approved in advance. Call or email ESD Systems.com for an RMA. A restocking fee and/or repackaging fee may apply. Training products must be returned in their unopened original packaging.
You can request an RMA
By phone: 508-485-7390
By email: email@example.com
The following information must be provided in order for your request to be processed:
- Company Name
- Contact Name w/ phone, fax, and email address
- Customer Number (If known)
- Original purchase order number or invoice number
- For recalibration requests include Item serial number(s)
- Nature of the problem
- Credit card number or PO number to be billed if returning for calibration