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Help Topics
My Account
How do I create an account?
Do I have a customer number if I have ordered from you in the past?
How do I add or edit a shipping address?
How do I submit a tax exempt certificate?
Is my customer number my login?
How do I view items I have purchased in the past?
How do I view/print an invoice?
Why do I need my customer number?
How do I update my company information?
How do I update my personal information?
How do I download the most current price list?
Ordering
What are my payment options?
How do I track or check the status of my order?
Where do I remit my payment(s) to?
How do I find my part number?
How do I get certificates of calibration / conformance?
Resources
How do I obtain an MSDS sheet (or Technical Document/Drawing) ?
How do I produce a NAFTA certificate?
What online training do you offer?
What is the Floor Care Calculator?
How do I find the right size packaging for my components?
Returns
How do I check on returned merchandise?
How do I return an item for refund / recalibration / exchange?
Shipping
Do you ship internationally?
What shipping methods are available?
How do I insure my shipment?